More robust planning process and happy planners


Orthex Group, a leading manufacturer of household products in the Nordic, operates in a sector where the customers have high demands on short lead times and on-time delivery. When unexpected large orders are common and the company growth increases Supply Chain complexity, it puts pressure on the production planning process and the planners involved.


For Orthex, unexpected large orders are very common and usually have a short delivery time between 48 hours and a week. Such short lead times require a production flexibility and an ability for quick adaption. To ensure customer satisfaction and product availability, a streamlined production is of most importance. As Orthex has grown, also the production and factory planning has become more complex and time-consuming. Prior  to  using  Compass,  Orthex  had  been  using  another  production  planning  application. Since  the  previous  software  was  implemented, the demand for a modern planning application had increased. Orthex now needed more functionality, a higher level of automation and the ability to plan the production for a multisite network on an operational, as well as a tactical level.

To secure sustainable growth, while keeping the same number of employees in the planning and purchasing department, Orthex took the decision to start looking for a more modern planning application. This would bring the ability to plan ahead instead of catching up on orders, and to find a partner and solution to grow together with rather than grow apart from. Summing up we could say that: Company growth and increasing Supply Chain complexity; Previous planning method was not sustainable with the resources at hand; A planning system that would not meet the future requirements.


  • Faster and smoother planning process
  • Time freed up for exception analysis
  • Increased sense of 100% control
  • Happier production planners with more versatile workdays

Orthex has identified many positive outcomes from the project. Working in Compass is faster and smoother. It also gives the planner more flexibility and new functionality that makes the planning easier.

“Using Compass has given me an increased sense of control, which is important for a person in my role. I also feel like I use less time for planning than before. Now I can put more time on analyzing exceptional cases like delayed orders and backlogs” says Therese Dahl, Production Planner, Orthex Group


Project in collaboration with our partner Optilon.

Durable goods

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