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Customer service level increase

The availability of an advanced software like COMPASS to support the production and purchasing planning and scheduling process allows to substantially improve service level , especially in terms of compliance with order due dates (on-time delivery) and completeness of supply (quantities and customer order lines).

The finite capacity approach used by COMPASS and its "why-late" functions allow to promptly identify any critical situations (such as production bottlenecks, missing materials, tools not available, etc.) that prevent meeting the confirmed order due date.

The "what-if" approach and the capability to simulate alternative scenarios lead to identify possible “solutions" (make-or-buy, increase in production capacity through overtime and/or additional shifts etc.) to existing critical situations.